Terms of service

GENERAL INFORMATION

Welcome to Samajic Products S.L.U.

The terms “we,” “us,” “our,” and “Company” refer to Samajic Products S.L.U.

Company Information

Samajic Products S.L.U.
Calle San Francisco 29
38600 Granadilla de Abona
Santa Cruz de Tenerife
Spain

VAT / Tax Identification Number (NIF/CIF): B38801841

This website and online store are operated by Samajic Products S.L.U. Throughout the site, we provide you with access to our website, products, services, information, features, and tools (collectively referred to as the “Services”).

Our online store is powered by Shopify, which provides us with the e-commerce platform that enables us to sell our products and services to you.

These Terms of Service, together with any policies referenced herein, govern your access to and use of our Services.

Please read these Terms carefully before using our website. They contain important information regarding your legal rights, warranties, disclaimers, and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you confirm that you are at least the legal age of majority in your country, state, or province of residence, or that you have given us your consent to allow any minor dependents under your supervision to use our Services.

To access certain features of our Services or purchase products, you may be required to provide personal information, including but not limited to:

  • Name
  • Email address
  • Billing information
  • Shipping information
  • Payment details

You represent and warrant that all information you provide is accurate, current, complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You may not transfer, assign, sell, or otherwise permit another person to use your account.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display our products, descriptions, images, specifications, and pricing as accurately as possible.

However, actual product colours and appearance may vary depending on your monitor, mobile device, browser, or display settings.

We do not guarantee that products will appear exactly as shown on your screen.

We reserve the right to:

  • modify product descriptions at any time;
  • update specifications without prior notice;
  • discontinue products without notice;
  • limit quantities available for sale;
  • refuse sales to any person, geographic region, or jurisdiction where permitted by law.

Product images are provided for illustrative purposes only.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase products from Samajic Products S.L.U.

We reserve the right, at our sole discretion, to accept, reject, or cancel any order for any reason, including but not limited to:

  • pricing errors;
  • product availability;
  • suspected fraud;
  • payment issues;
  • suspected unauthorized transactions.

Your order is not accepted until you receive an Order Confirmation from us.

Payment must be successfully authorized before an order is accepted.

Please review your order carefully before submitting it. Once an order has been confirmed, changes or cancellations may not be possible.

If we cancel or modify your order after payment has been processed, we will notify you using the contact details provided during checkout and issue any applicable refund.

Returns and exchanges are governed by our Refund Policy.

You represent and warrant that all purchases are intended for personal or business use and not for unauthorized resale or export.

SECTION 4 – PRICES AND BILLING

All prices displayed on our website are subject to change without prior notice.

The price charged will be the price displayed at the time your order is placed and confirmed.

Unless otherwise stated, prices do not include:

  • VAT or other applicable taxes
  • Shipping charges
  • Customs duties
  • Import taxes
  • Handling fees

Prices displayed on this website may differ from prices offered through other sales channels or retailers.

We may occasionally offer promotions subject to separate promotional terms.

In the event of any conflict between promotional terms and these Terms of Service, the promotional terms shall prevail.

You agree to provide complete, current, and accurate billing and payment information for every purchase.

You further agree to promptly update your account information, including your email address, payment details, and billing information, to enable successful transaction processing.

You represent and warrant that:

  • your payment information is accurate;
  • you are authorized to use the selected payment method;
  • your payment provider will honor the charges;
  • you are responsible for paying all applicable taxes, shipping charges, and fees associated with your purchase.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times provided on our website are estimates only and are not guaranteed.

We are not responsible for delays resulting from:

  • shipping carriers;
  • customs clearance procedures;
  • force majeure events;
  • weather conditions;
  • strikes;
  • governmental actions;
  • or any circumstances beyond our reasonable control.

Risk of loss and ownership of products pass to the customer once the shipment has been handed over to the carrier.

Customers are responsible for providing complete and accurate shipping information.

We are not liable for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

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SECTION 6 – INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to trademarks, logos, brand names, product names, text, graphics, images, photographs, videos, audio, software, product designs, website layout, and other materials, is the exclusive property of Samajic Products S.L.U., its licensors, or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.

These Terms of Service grant you a limited, non-exclusive, non-transferable license to access and use our Services solely for your personal and non-commercial use.

You may not reproduce, copy, distribute, modify, publish, transmit, display, sell, create derivative works from, or otherwise exploit any content from our Services without our prior written permission.

Nothing contained in these Terms shall be interpreted as granting any license or ownership rights to any intellectual property owned by Samajic Products S.L.U., Shopify, or any third party.

Unauthorized use of our intellectual property may result in legal action.

SECTION 7 – OPTIONAL TOOLS

Our Services may provide access to third-party tools or services over which we neither monitor nor have any control.

These tools are provided on an “as is” and “as available” basis without warranties, guarantees, or endorsements of any kind.

Your use of any optional third-party tools is entirely at your own risk and discretion.

You are responsible for reviewing and accepting the applicable terms and conditions of any third-party provider before using such tools.

We may introduce additional features, tools, or services in the future. Unless otherwise stated, such features shall also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to websites, applications, or services operated by third parties.

We are not responsible for examining or evaluating the content, accuracy, products, services, or practices of any third-party websites.

Accessing third-party websites is entirely at your own risk.

We assume no responsibility or liability for any loss or damage arising from your use of third-party websites, products, or services.

We recommend reviewing the privacy policies and terms of any third-party website before engaging in any transaction.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our online store is powered by Shopify, which provides the e-commerce platform enabling us to sell our products and services.

However, all purchases made through this website are transactions solely between you and Samajic Products S.L.U.

Shopify is not responsible for:

  • product quality;
  • shipping;
  • customer service;
  • warranties;
  • returns;
  • refunds;
  • or any disputes relating to purchases made through this website.

By using our Services, you expressly release Shopify and its affiliates from any claims relating to transactions between you and Samajic Products S.L.U.

SECTION 10 – PRIVACY

Your privacy is important to us.

All personal information collected through our Services is processed in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (GDPR) where applicable.

Because our website is hosted by Shopify, certain personal information is processed by Shopify in order to operate and improve our online store.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

Personal information may be transferred to trusted service providers where necessary to process payments, fulfill orders, provide customer support, prevent fraud, and comply with legal obligations.

We process personal data only for legitimate business purposes and in accordance with applicable privacy laws.

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SECTION 11 – CUSTOMER COMMENTS, REVIEWS AND FEEDBACK

If you submit, post, upload, email, or otherwise provide ideas, suggestions, reviews, ratings, recommendations, testimonials, photographs, videos, or any other content (“Feedback”), you grant Samajic Products S.L.U. a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise utilize such Feedback for marketing, promotional, commercial, or operational purposes.

By submitting Feedback, you represent and warrant that:

  • You own or have the necessary rights to submit the content.
  • Your Feedback does not infringe the intellectual property or privacy rights of any third party.
  • Your Feedback is truthful and not misleading.
  • Your Feedback does not contain defamatory, abusive, unlawful, offensive, obscene, or harmful material.

We reserve the right, but are under no obligation, to monitor, edit, remove, or refuse any content that we determine, in our sole discretion, to violate these Terms or applicable laws.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, specifications, pricing, promotions, shipping charges, delivery times, or product availability.

We reserve the right to:

  • correct any errors or omissions;
  • update or modify information at any time without prior notice;
  • cancel orders affected by pricing or technical errors, even after an order has been placed.

If your order is cancelled after payment has been received, you will receive a full refund using your original payment method.

We are under no obligation to update information on the website except where required by law.

SECTION 13 – PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to use our website or Services:

  • for any unlawful purpose;
  • to violate any applicable laws or regulations;
  • to infringe the intellectual property rights of others;
  • to harass, threaten, abuse, or discriminate against others;
  • to submit false or misleading information;
  • to distribute spam, unsolicited advertising, or fraudulent communications;
  • to upload malicious software, viruses, ransomware, or other harmful code;
  • to interfere with the security or proper operation of our Services;
  • to collect or harvest personal information without authorization;
  • to use automated systems, bots, spiders, scrapers, or similar technologies without our written permission;
  • to attempt unauthorized access to any part of our website or systems.

We reserve the right to suspend or permanently terminate access to our Services if these Terms are violated.

SECTION 14 – AUTOMATED ACCESS AND ARTIFICIAL INTELLIGENCE

Any automated software, crawler, bot, artificial intelligence system, or similar technology accessing our Services must comply with all applicable laws and these Terms.

We reserve the right to restrict, block, or terminate access by any automated system that negatively affects the performance, security, or integrity of our Services.

Automated systems must not:

  • disguise their identity;
  • impersonate human users;
  • bypass CAPTCHA or other security measures;
  • overload our servers;
  • collect data without authorization.

Unauthorized automated access may result in legal action.

SECTION 15 – TERMINATION

We reserve the right, at our sole discretion, to suspend or terminate your access to our Services at any time, with or without notice, if we reasonably believe that you have violated these Terms or applicable law.

Termination does not affect any rights or obligations that arose before the termination date.

The following provisions shall survive termination of these Terms:

  • Intellectual Property
  • Customer Feedback
  • Warranty Disclaimer
  • Limitation of Liability
  • Indemnification
  • Governing Law
  • Privacy
  • Any other provision that by its nature is intended to survive termination.

These rights are cumulative and are in addition to any other legal remedies available to Samajic Products S.L.U.

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SECTION 16 – WARRANTY DISCLAIMER

Unless expressly stated otherwise in writing by Samajic Products S.L.U., all products and services offered through this website are provided “as is” and “as available.”

To the fullest extent permitted by applicable law, we disclaim all warranties, whether express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Durability
  • Title
  • Non-infringement

We do not warrant that:

  • our website will always be available;
  • the Services will operate without interruption;
  • the website will be secure or error-free;
  • defects will be corrected immediately;
  • the website will be free of viruses or other harmful components.

Some jurisdictions do not allow the exclusion of certain warranties. In such cases, these limitations shall apply only to the extent permitted by applicable law.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Samajic Products S.L.U., its directors, officers, employees, affiliates, suppliers, contractors, licensors, and service providers shall not be liable for any:

  • indirect damages;
  • incidental damages;
  • consequential damages;
  • punitive damages;
  • special damages;
  • loss of profits;
  • loss of revenue;
  • loss of business;
  • loss of data;
  • business interruption;
  • replacement costs;
  • or any other financial or commercial loss arising from the use of our Services or products.

Our total liability arising from any claim shall never exceed the amount actually paid by you for the product giving rise to the claim.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Samajic Products S.L.U., its directors, officers, employees, affiliates, contractors, suppliers, licensors, and service providers from and against any claims, liabilities, damages, losses, expenses, or legal fees arising out of or related to:

  • your breach of these Terms of Service;
  • your misuse of our Services;
  • your violation of any applicable law;
  • your infringement of the rights of any third party.

We reserve the right to assume exclusive control of the defense of any matter subject to indemnification at your expense.

You agree to cooperate fully in the defense of any such claim.

SECTION 19 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law.

The remaining provisions shall remain in full force and effect.

The invalidity of any single provision shall not affect the validity or enforceability of any other provision.

SECTION 20 – ENTIRE AGREEMENT

These Terms of Service, together with our:

  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy
  • Cookie Policy
  • and any additional policies published on our website,

constitute the entire agreement between you and Samajic Products S.L.U. regarding your use of our Services.

They supersede all previous agreements, communications, negotiations, or understandings, whether written or oral.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

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SECTION 21 – ASSIGNMENT

You may not assign, transfer, delegate, or otherwise dispose of any of your rights or obligations under these Terms of Service without our prior written consent.

Any attempted assignment in violation of this provision shall be null and void.

Samajic Products S.L.U. may assign, transfer, or delegate these Terms of Service, in whole or in part, at any time without prior notice to you.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements under which we provide products or services shall be governed by and construed in accordance with the laws of Spain.

Any dispute arising out of or relating to these Terms or the use of our Services shall be subject to the exclusive jurisdiction of the competent courts of Santa Cruz de Tenerife, Spain, unless mandatory consumer protection laws provide otherwise.

Nothing in these Terms shall limit any statutory consumer rights that cannot legally be excluded under applicable law.

SECTION 23 – HEADINGS

The headings used in these Terms of Service are provided solely for convenience and reference.

They shall not affect the interpretation or construction of any provision contained herein.

SECTION 24 – CHANGES TO THESE TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, modify, amend, or replace any part of these Terms of Service at any time.

Any changes will become effective immediately upon publication on this website unless otherwise stated.

It is your responsibility to review these Terms periodically.

Your continued use of our website or Services following the publication of any changes constitutes your acceptance of those revised Terms.

If we make material changes that affect your rights, we will provide notice where required by applicable law.

SECTION 25 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, our products, or any of our policies, please contact us using the details below.

Samajic Products S.L.U.
Calle San Francisco 29
38600 Granadilla de Abona
Santa Cruz de Tenerife
Spain

VAT / Tax Identification Number (NIF/CIF): B38801841

Email: info@mpprotools.com